Ask which parts of the day feel comfortable and which feel harder to manage. Listen for the routines and choices the person wants to keep.
What to ask next
Bring a short list of priorities to the office. Ask what support is available and how the family can raise a concern or request a change after visits begin.
Talk with your Overland Park or Kansas City office →
Updated October 30, 2026. General information for planning a care conversation. Services, availability and any program requirements are confirmed with your local office.