Ask the office to explain screening, training, supervision and how a caregiver is matched with a household. Request clear answers about the services you are considering.
What to ask next
Discuss how you will communicate, whom to call with concerns and what happens if a caregiver is unavailable. Take time to understand the arrangements before care starts.
Talk with your Overland Park or Kansas City office →
Updated October 30, 2026. General information for planning a care conversation. Services, availability and any program requirements are confirmed with your local office.